I've had a nightmare month at work. There have been many things that have been irritating, but the worst has been the new release of my work's purchasing system, which was introduced at the beginning of November.
You would think that this might be a relatively straightforward exercise--simply transfer the users on the old system to the new system, ensuring that they have the same access rights and responsibilities as previously. But no, no, no.
Some people were OK and could use the new system no problem. But many were not OK. Take my situation--I was a shopper and an approver in the old system. In the new system I can approve (but only by clicking on the 'approve' link in the automated email that the system sends, not by actually going into the system itself!), but I have no shopping responsibility whatsoever.
I have been chasing this up tirelessly, as has the Head of Finance in my department, but to no avail. The systems team simply come back each time saying that I am not a migrating user, i.e. was not a user on the old system. BUT I WAS! Can't they just look at the old system and see that?!
It seems that the solution for me to be able to shop is to do lots of classroom-based training (I've already done lots of online training), including the training for new users -- WHICH I'M NOT!!
So, in the new year, rather than getting on with any real work, I'll be attending various training sessions which I don't actually need. What a ridiculous waste of time!